Sue Arnold, a regional director for ten Barchester care homes in Lancashire and Cheshire, has won the ‘Care Operations Manager’ category at the National Care Awards.
The awards, hosted by Caring Times, recognise outstanding individuals across the social care sector and were presented at the Hilton Metropole in London by TV husband and wife duo, Eamonn Holmes and Ruth Langsford.
Sue is a qualified psychiatric nurse and has worked within operational roles for the last 15 years, acquiring a wealth of expertise in that time.
Her journey into the care industry began during a work experience placement at her local hospital while studying at college, and as she enjoyed it so much she started doing voluntary work.
The judges said Sue stood out for the initiatives that she has brought to her region, such as asking care home General Managers to spend a day and then a night both in nearby care homes and the home they manage, to experience first-hand what it is like to live there and receive their services.
On winning the award Sue said: “Wow, I can’t believe it! I love my role at Barchester Healthcare and work with a fantastic team who all have the same goal which is to provide the very best quality of life for the people who live in our services.”
Eamonn Holmes commented on presenting the award: “See… water-proof mascara really does work!”